Home News Call of Duty QA secures first union deal with Microsoft

Call of Duty QA secures first union deal with Microsoft

Author : Mila Update:Oct 14,2025

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Raven Software QA Team Secures Landmark Union Contract After Three-Year Battle

Historic Agreement Reached After Lengthy Negotiations

Quality assurance specialists at Raven Software, known for their work on Call of Duty, have achieved a milestone labor agreement with Microsoft following their groundbreaking unionization efforts.

The newly ratified contract brings substantial improvements including:

  • A minimum 10% pay raise phased over two years
  • Additional performance-based salary increases
  • Strict limits on compulsory overtime
  • Enhanced job security provisions
  • Improved accessibility accommodations

A Triumph For Workers' Rights

"This hard-won victory demonstrates what collective action can achieve," remarked QA tester and bargaining committee member Erin Hall. "We fought tirelessly for fair compensation, sustainable workloads, and clearer career progression - securing protections that truly recognize QA's vital role in game development."

Hall's statement continued: "Our journey proves unionizing makes a real difference in this industry. I hope our success inspires other game workers to organize."

The Road To Recognition

The movement began unexpectedly during Activision Blizzard's December 2021 restructuring, when proposed layoffs sparked immediate walkouts. Raven employees maintained weeks of protests before Microsoft's acquisition shifted negotiations.

Despite initial resistance from Activision Blizzard, the QA team prevailed in their May 2022 union election - becoming the first organized labor group within the gaming giant.

Growing Union Momentum

The Raven agreement follows similar organizing efforts across Microsoft's gaming divisions, including recent ZeniMax Media QA workers securing their contract in May. Numerous other employee groups continue negotiations for improved working conditions.

This landmark contract sets a new precedent for labor rights in the gaming industry, demonstrating worker solidarity can lead to meaningful change.

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