Airtel Tribe: The Ultimate Tool for Retailers
Airtel Tribe is your one-stop shop for all retail needs, designed to streamline customer service and account management for Airtel retailers. With the Retailer Tribe App, you can efficiently handle a wide range of customer services, including new customer registration, editing existing registrations, SIM SWAP, Mobile Number Portability (MNP), airtime and bundle purchases, AM cash in/out, bill payments, and EVD/AM transfers for other retailers.
The app also empowers retailers to manage their own Airtel accounts with ease. You can view and edit your profile, manage stock by viewing, updating, requesting, or buying it, check your sales hierarchy, reset AM/EVD pins, unlock accounts, apply for agent loans, and conduct banking services directly from your account. Additionally, the application provides a comprehensive view of your transaction history, commissions earned, and performance metrics on Airtel services. Retailers can perform self-service tasks and submit service requests to Airtel effortlessly.
To keep retailers informed and engaged, the app supports the listing of key training notes, surveys, and manages digital notices. Available in both English and French, the Airtel Tribe app caters to Airtel Africa's diverse operations, making it an essential tool for enhancing business productivity.
What's New in Version 2.28.0
Last updated on Oct 9, 2024
We've made minor bug fixes and improvements in the latest version. Install or update to the newest version to experience these enhancements!
