Sony Addresses PS5 Home Screen Advertising Issue
Following a recent PS5 update that introduced unsolicited promotional materials to the console's home screen, Sony has responded to widespread user complaints.
Sony's Official Statement: A Technical Glitch
In a recent X (formerly Twitter) post, Sony confirmed the issue stemmed from a technical error within the PS5's Official News feature. The company stated that the error has been rectified and that no changes have been made to the way game news is displayed.
User Backlash and Concerns
Prior to the resolution, PS5 users expressed significant frustration over the update, which resulted in intrusive ads, promotional artwork, and outdated news dominating the home screen. Many felt this negatively impacted the console's aesthetic appeal and overall user experience. The changes, believed to have been phased in over several weeks, fully manifested after the recent update.
While the home screen now reportedly displays art and news relevant to the user's currently focused game, some users remain critical. Negative feedback highlights concerns about the aesthetic changes, with users reporting that unique game art has been replaced with less visually appealing promotional thumbnails. The perceived forced advertising also drew considerable criticism, with users questioning the value proposition of a premium console experience marred by unwanted advertisements. The desire for an opt-out option remains a key user demand.