"My o2" - Usage Overview, Invoices, Contract Details, Offers & Loyalty Rewards
The most important services & benefits in the Mein o2 app.
With the award-winning Mein o2 app, you can access the most important services and benefits anytime, anywhere. Whether you're on a prepaid or contract plan, you'll find everything you need at a glance. The o2 Business App is available for business customers.
The Mein o2 app offers the following features:
FOR CONTRACT CUSTOMERS:
- Usage Overview: Data usage at home and abroad, calls and SMS outside of flat rates - also as a home widget
- Tariff Details: View tariff details and book tariff options
- Customer Data: Change customer data conveniently on the go
- Invoices: View invoices and itemized bills (EVN)
- SIM & Contract Services: Number portability, order and activate eSIM, manage third-party services, and more
- Network Check: Live check of the o2 network and fault reporting
- Priority Loyalty Program: New customer benefits every month
FOR PREPAID CUSTOMERS:
- Usage Overview: Check used data volume & units (minutes & SMS)
- Credit Management: View current credit and easily top up
- Tariff Options: Change tariff or book additional options
- Customer Data: Change customer data conveniently on the go
- Network Check: Live check of the o2 network
FOR MY HANDY CUSTOMERS:
- Contract Information: Information on the My Handy contract
- Digital Invoice: Digital version of the invoice
- Installment Plan: Insight into the installment plan
- Early Payment: Early payment option
PLEASE NOTE:
- Mein o2 is the app for o2 private customers. The "o2 Business App" is available for business customers.
- Alice Mobile connections and third-party providers are not supported.
DISCLAIMER/REQUIREMENTS:
- This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed.
- An account at o2online.de is required to use the Mein o2 app.
