Travel smarter and more securely with the new FlySmart mobile app, designed to ensure your traveler's rights are always protected. The Malaysian Aviation Commission (MAVCOM) is excited to enhance your travel experience with the introduction of this innovative application. By creating a consumer account with Mavcom using just your email address, name, and phone number, you can enjoy peace of mind knowing that protection of your rights is just a tap away.
With the FlySmart app, lodging complaints about flight-related service issues, non-compliance, or violations during your air travel becomes effortless. The app allows you to instantly capture photos and attach documents to your reports, making your case stronger. You'll receive notifications as your complaints progress from start to resolution and can track them in real-time using the Case History list.
Stay informed with the latest travel-related updates, including national flight disruptions, breaking travel news, and other significant events, all delivered directly to your FlySmart app. With easy access to links for the FlySmart website and Facebook page, vital information about travelers' rights is always at your fingertips.
Download and install the FlySmart mobile app today, and embark on your journeys with confidence and ease!
An internet connection is required at all times.
Your personal data will be used solely for Mavcom's complaints management.
Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/.
What's New in the Latest Version 2.5.4
Last updated on Oct 20, 2024
- Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
- Bug fixes
- Design improvements
